General Terms
These Terms and Conditions govern your use of our platform and services.
Repair Gadget
- You must present the job card reference to receive your unit. In absence of the job card reference number, we shall need customer's id.
- In few chip Level related repair cases units may go dead or remain defective and hence we may declare it as beyond repairable. Customers should be aware of this risk as we can't be held responsible for the same.
- No responsibility for loss can be claimed if the unit is not collected within 30 days from the date of receipt and we shall reserve the legal right to dispose of the uncollected sets after 90 days.
Reuse Sell - BuyBack
- You certify that you are the legal owner of the gadget that you want to sell.
- All initial quotes are pending our evaluation of your gadget and no binding offer is made until we have had a chance to inspect the gadget. We reserve the right to refuse to offer to purchase any item that we deem, in our sole discretion, to be sensible. We reserve the right to change our quote at any time.
- Should you be given a quote via our website and upon inspection your gadget is A) a different model than originally quoted, B) missing any parts, C) in a different condition than stated, we, in instances mentioned heretofore and beyond, reserve the right to change our offer.
Required Documents
All gadgets sold must compulsorily be attached with the following documents:
- Self-attested ID-proof (government approved) of owner of old gadget;
- Self-attested indemnity bond provided by us if required;
It is also your responsibility to wipe, clean or delete data on your Gadget being sold via R3 Factory. You confirm that all the data in the said device will be erased before handing it over. You also confirm that in spite of erasing the data manually/electronically, if any data still accessible due any technical reason, R3 Factory shall not be responsible for the same and you will not approach R3 Factory for any retrieval of the data.
